Privacy Policy

Last updated: October 21, 2025

This Privacy Notice for Lane Consulting Services LLC ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Visit our website at laneconsultingservices.com or any website of ours that links to this Privacy Notice.
Engage with us in other related ways, including sales, marketing, or events.

About Our Services

Lane Consulting Services (LCS) is a property assessment and capital planning firm specializing in building inspection reports, multifamily housing assessments, and facility condition evaluations.
With over 25 years of experience, we provide data-driven inspection and reporting services that help property owners, managers, and public agencies maintain safe, sustainable, and financially resilient buildings.

Our services include Capital Needs Assessment (CNA) Reports, Essential Needs Assessment (ENA) Reports, Operations & Maintenance (O&M) Planning Reports, and Resiliency & Emergency Preparedness Planning (REPP).
Through our proprietary digital inspection and reporting platform, we integrate photo documentation, AI-assisted data review, and interactive dashboards to streamline property condition analysis and portfolio planning.

LCS partners with affordable housing providers, asset managers, and city and county agencies nationwide to deliver accurate, transparent, and user-friendly reports that protect investments and extend the life of essential housing infrastructure.

Summary of Key Points

This summary highlights key points from our Privacy Policy, but you can find more details in each section below.

What personal information do we process?
We may process personal information depending on how you interact with our Services, the choices you make, and the products and features you use.
Do we process sensitive personal information?
Some jurisdictions define certain data (e.g., race, religion) as “sensitive.” We do not process sensitive personal information.
Do we collect information from third parties?
We do not collect information from third parties.
How do we process your information?
We use your information to provide, improve, and administer our Services, for security and fraud prevention, and to comply with legal obligations.
When and with whom do we share information?
We may share limited information in specific, lawful circumstances such as business transfers or service providers.
How do we keep your information safe?
We use organizational and technical safeguards to protect your personal data, though no system is 100% secure.
What are your rights?
Depending on where you live, you may have rights to review, correct, or delete your personal information.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide when you:

Express interest in learning about our products or services
Participate in our Services
Contact us directly

This information may include:

Names
Phone numbers
Email addresses
Mailing addresses
Job titles
Contact preferences
Billing addresses

We do not collect sensitive information such as government identifiers, biometrics, or financial data.

2. How Do We Process Your Information?

We process your personal data to:

Communicate with you about our Services
Provide and improve reports, tools, and digital products
Send marketing and promotional communications (when permitted)
Evaluate and improve our offerings, website, and user experience

You may opt out of marketing communications at any time.

3. When and With Whom Do We Share Your Personal Information?

We may share information only in the following situations:

Business Transfers: in connection with a merger, sale, or acquisition.
Service Providers: to vendors under written contract who assist with operations, data storage, or analytics.

We do not sell or rent personal information to third parties.

4. Do We Offer Artificial Intelligence–Based Products?

Yes. Some of our digital tools use AI and machine learning to enhance building inspection reporting and data management.
We partner with third-party AI service providers to deliver these features securely and ethically.

All AI-processed data is handled in compliance with this Privacy Policy and applicable law.

5. How Long Do We Keep Your Information?

We retain personal information only as long as necessary to fulfill the purposes described here, unless a longer period is required by law (e.g., tax or accounting regulations).
When data is no longer needed, it is securely deleted or anonymized.

6. How Do We Keep Your Information Safe?

We use reasonable administrative, technical, and physical security measures to protect your information.
However, no electronic transmission or storage system is completely secure. You access and use our Services at your own risk and should do so through a secure connection.

7. Do We Collect Information from Minors?

No. We do not knowingly collect, market, or sell information from anyone under 18 years of age.
If we become aware that we have collected personal data from a minor, we will promptly delete it.

8. What Are Your Privacy Rights?

You may review, update, or terminate your account or contact us to:

Know whether we are processing your personal data
Access or correct your personal data
Request deletion of your personal data
Obtain a copy of the personal data you have shared
Opt out of targeted advertising or profiling

To exercise these rights, contact us at info@laneconsultingservices.com.

9. Controls for Do-Not-Track Features

Some browsers include “Do-Not-Track” settings. Because no uniform standard currently exists, we do not respond to these signals at this time.
If standards are established, we will update this policy accordingly.

10. U.S. Residents’ Specific Privacy Rights

Residents of certain U.S. states (including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia) may have additional rights, such as:

Right to know and access data collected
Right to correct inaccuracies
Right to delete personal data
Right to non-discrimination for exercising rights
Right to obtain a copy of personal data shared

For full details, please contact us directly.

11. Do We Make Updates to This Notice?

Yes. We may update this Privacy Notice periodically to stay compliant with applicable laws.
The “Last updated” date at the top will indicate when revisions occur.

12. How Can You Contact Us About This Notice?

If you have questions or concerns about this Privacy Policy, you may contact us at:

Lane Consulting Services LLC
4136 Del Rey Avenue
Marina del Rey, CA 90292
📧 info@laneconsultingservices.com

13. How Can You Review, Update, or Delete the Data We Collect from You?

Depending on your jurisdiction, you may have the right to request access, correction, or deletion of your personal data.
You can exercise these rights by emailing us at info@laneconsultingservices.com or submitting a data subject access request through our contact form at laneconsultingservices.com/contact.

Would you like me to create a clean downloadable .txt file version of this (so you can keep it for records or upload to Wix’s “Legal Pages” section)?